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General Data Protection Regulation (GDPR)

Confidentiality & Personal Data Protection

We consider the protection of our online store Sozos - Iordanou & Son Ltd visitors’ personal data extremely important. This is why we have taken all the necessary steps to ensure compliance with all personal data protection rules worldwide. Please read this Statement carefully, before using the services of our website. When you disclose your personal data or when we collect personal data related to you, we always use them in accordance with this Policy. If you do not agree, please leave this website and do not use its services or content in any way whatsoever.

What are personal data?

Personal data is any information that identifies you, such as your name, e-mail address, postal address, mobile phone number, user names and purchasing habits, any user-generated content, information of financial nature and social welfare data. This may also include unique numeric identifiers such as the IP address of your computer, as well as cookies.

Collection and processing of personal data

How do we collect or receive your data?

The online store Sozos - Iordanou & Son Ltd does not collect your personal data, unless you have provided them for a specific purpose. For instance, when you choose to receive our e-mail newsletter, create an account, contact us, make purchases through our online store, take part in competitions and provided that you have given your consent for the processing of your personal data.

Furthermore, we may collect your data by using cookies for statistical analysis of our website traffic. No further processing, transmission or exchange of such data will take place.

We need the information required to provide you with a better shopping experience (prompt delivery of orders, safe order payment and customised service based on your needs).


Cookies are stored on your computer when you visit and use our website. They are a series of information in text format that your browser stores on your device. The information stored by cookies is then transferred to our website. Each cookie is unique for your browser and contains anonymous information. We use cookies to improve the website experience of our visitors. The operation of this website will be greatly affected, in case you deactivate or decline cookies. You have the right to deactivate cookies by adjusting your browser settings accordingly. However, the deactivation of cookies may prevent you from using certain sections of our website.

Types of cookies

1. Functional cookies

These cookies are essential for the proper operation of our online store. They allow you to navigate through our webpage and enjoy its functions. These cookies remain on your computer for a large period of time (persistent: from 1 day up to 1 year).

Examples: PHP application cookie, PHP session cookie, frontend_cid, session_id, frontend, popup_newsletter

2. Performance cookies

These cookies are used to measure performance and improve functionality by registering anonymous data regarding the use of the online store. These cookies remain on your computer for one session, but for a large period of time (persistent).

Examples: Ga, Gat, utm, utma, utmc, zlcmid, atuvs

3. Social media cookies

Social media cookies allow you to log into your social media accounts (e.g. Facebook - Twitter - YouTube - Instagram) and share content from our website. Advertising (third-party) cookies collect information and facilitate ad customisation. These cookies remain on your computer for one session, but for a large period of time (persistent).

Examples: fbcsrf

Third-party cookies used in this website

Google Analytics cookies are performance analysis/registration cookies allowing us to collect anonymous information on how visitors use our website. These cookies inform us how many users visit our website, as well as how visitors navigate through our website. They contain anonymous information and they do not include any personal data.

The information collected by Google Analytics cookies regarding our website are transmitted and stored on Google browsers pursuant to the Google privacy policy.

Furthermore, third-party social networks (e.g. Facebook, Instagram, etc.) may place cookies on your device, if you choose to share content from our website.

From time to time, websites and applications may include links to and from websites withing the networks of our partners, advertisers and affiliated companies. If you follow a link to any of these websites, please note that such websites have their own privacy policy and we do not assume any responsibility for such policies.

Please check these policies before submitting your personal data to these websites.

Furthermore, we may enable you to use your log on data to social media. If you choose to use this possibility, you should be aware that you disclose the information on your profile, depending on your settings in the respective social media platform. Please visit the respective social media platform and check its privacy policy in order to understand how your personal data are disclosed and used within this context.

Security of your personal data

Internet transactions between this website and your browser are encrypted and transferred via the HTTPS protocol using SSL (Secure Sockets Layer).

We are bound to safeguard your personal data, as well as all electronic transactions. We require by means of a contract from every trustworthy third party handling your personal data on our behalf to do the same.

Nowadays, the SSL (Secure Sockets Layer) protocol is the leading technology globally for website users’ authentication and encryption of data shared between users and web servers. SSL-encrypted communications involve a process during which all information exchanged between the user and the server is encrypted by the sending software and decrypted by the receiving software, thus ensuring the protection of personal data during transmission. Moreover, all the information sent using the SSL protocol is also protected by a mechanism that verifies whether it has been modified during transmission. In this way, we are able to encrypt all your personal data and prevent third parties from having access to them during their online transmission. Each time that you enter a webpage where a transaction of details or personal data takes place, a padlock icon will appear on your screen, confirming that your transaction is protected.

The online store Sozos - Iordanou & Son Ltd does not disclose or publicise users’ personal data and information. Personal data are exclusively used for the proper execution of transactions. All information is securely encrypted.

Your rights and options

It is important for you to be able to control your personal data.

  • You have the right to information

You have the right to receive information that is clear, transparent and easy to understand as to how we use your personal data, as well as regarding your rights.

  • You have the right of access

You have the right to access the personal data we keep about you (without prejudice to certain limitations). We may impose a reasonable charge which takes into account the administrative fees associated to the provision of this information.

  • You have the right to rectification/ processing

You have the right to request the rectification of your personal data, provided that they are false or irrelevant and/or to complete them, if they are incomplete.

  • You have the right to erasure

In some cases, you have the right to request the erasure of your personal data. It should be noted that this is not an absolute right, as we may need to keep your personal data for legal, commercial or tax reasons.

  • You have the right to object to direct marketing, including profiling

You may unsubscribe or refuse to receive direct marketing notifications at any time. The easiest way to do so is by clicking on the “Unsubscribe” link in any email or notification you receive from us. Otherwise, you may contact us using the contact details below. If you wish to decline profiling, please contact us.

  • You have the right to withdraw your consent to the consent-based processing of data at any time

You may withdraw your consent to the processing of your data by us, when such processing is consent-based. Withdrawal of consent does not affect the lawfulness of consent-based processing prior to the withdrawal.

  • You have the right to object to processing based on legitimate interests

You may object to the processing of your data at any time, when such processing is not based on any legitimate interest.

  • You have the right to file a complaint to a supervisory authority

You have the right to contact the data protection authority regarding the data protection practices of https://www.sozos.eu/

  • You have the right to data portability

You have the right to remove, copy or transfer data from our database to any other database. This applies only in the case of data that you have provided and whose processing is contract- or consent-based and is carried out by automated means.

  • You have the right to restriction of processing

Such right means that the processing of your data by us is subject to limitations and, therefore, we may store them, but we may not use or process them any further. This applies in limited cases mentioned in the General Data Protection Regulation, which are the following:

  • the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data;

  • the processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of their use instead;

  • the controller (i.e. the online store Sozos - Iordanou & Son Ltd) no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims;

  • the data subject (i.e. you) has objected to processing based on the legitimate interests of the data controller pending the verification whether the legitimate grounds of the controller override those of the data subject.

*We may ask to confirm your identity in order to handle your requests.


For any questions or if you want the online store Sozos - Iordanou & Son Ltd to change or modify your profile, please contact us by e-mail info@sozos.eu