We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, place the item securely in its original packaging and include your proof of purchase (invoice or receipt), then mail your return to the following address:
Sozos Iordanou & Son LTD
Attn: Returns
Attn: Returns
Modestou Panteli 3
Paphos, 8020
Cyprus
Please note, that you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least ten (10) days from the receipt of your item to process your return or exchange.
The following items cannot be returned or exchanged:
● Any item that was cut out from a roll (including net, nylon, ropes, chains, wire ropes, etc.)
● Tools with engines in which fuel has been added
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● Sale items are FINAL SALE and cannot be returned.
● The products have to be returned in their original conditions inside their original packaging.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
+357 26 946022
